Policies

Policy, Registration & Cancellation Information

Registration Time Frames

Spots are limited so please register early!

We keep our classes very small so our students receive plenty of one on one attention. This means that many classes fill quickly. We recommend you register as soon as possible so you don’t miss out! If a class you wish to take is full please email: simone.orhschool@amyoxford.com to be added to the waitlist. You will be notified if a spot becomes available.

Cancellation Policy for Students

Refunds of class registration fees (minus a $25 administration fee) are gladly given up to 45 days prior to the class start date.
Alternatively, you may transfer your registration from one class to another up to 30 days prior to the start of class. You are responsible for any balances owing if the course you transfer to has a higher fee.
Our Instructors put a significant amount of time and effort into preparing for classes, and material prep can be extensive so transfers after this time may not be possible, but are willing to consider requests.
If kits for the original class have already been shipped, there will be no refund on those kit fees, and subsequent kit fees for the new class may apply.
Registrations are not transferable to other students .

Class Cancellation by the School

The ORHS believes that every student is important, and will do their best to have all classes run. However, if the school must cancel a class for minimum numbers or any other reason, registered students will be given the opportunity to transfer their enrollment into another class. If there is no suitable class for students to transfer to, a full refund of the class fee will be given. This refund is for the Class fee only, and does not include kit or material fees, and associated shipping costs.

Instructor Substitutions

Our Instructors are dedicated teachers, however occasionally they may need to cancel due to emergency circumstances beyond their control. When this occurs, the ORHS may reschedule the class with the original instructor, or will attempt to find a qualified replacement instructor to teach the class. Should the ORHS be unable to facilitate either of these options, registered students will be given the opportunity to transfer to another class or cancel without penalty.

Class Materials and Kits

Please read each course description, kit description and any additional materials/tools list carefully for each course. Students are responsible for ordering the appropriate kits and attaining any additional materials or tools required for the project, as outlined in the course listing or in communications received after registration.

All Oxford Company Kits contain ample supplies for the projects, and we encourage our Instructors to also have ample in the Kits that they provide in the Instructor Designed Courses.. Since the occasional student may use more than expected, additional materials may be purchased from the Oxford Company or the Individual Instructor.

Due to the potential of environmental contamination no returns or refunds can be granted on any kits.

Code Of Conduct

Our Code of Conduct ensures a respectful and productive learning environment for everyone. By participating in our school, you agree to:

Use courteous, respectful, language and behavior in all online interactions, and any and all school related communications
Follow school guidelines for technology use and avoid disruptive actions.
Respect others’ intellectual property and privacy.
Only share or publish work you have the rights to. Do not share any private information, including likenesses, of your classmates or instructors, or their works without explicit permission.
Respect copyright and intellectual prosperity including that of course materials, designs and images, recordings, and do not copy, share or distribute without written permission from the copyright holder

Disruptive Behavior:

The Oxford Rug Hooking School retains the right to remove any student from their course, without a refund, for behavior deemed inappropriate or disruptive, whether in class or in other forms of communication with teachers or other students. The student may also be barred from registering for future courses.

Recordings

All ORHS classes may be recorded on zoom for educational purposes, including enhancing learning, creating promotional content, and to ensure quality of instruction. By participating in a class, you consent to being recorded, with notification provided at the start of each session.
Recordings are used to support course objectives and may be shared with enrolled students or used in marketing materials. All recordings will be handled with respect for privacy.

ORHS classes are recorded as a courtesy to its students by the ORHS and its instructors. The ORHS and its Instructors shall not be held liable should a recording of a class or any portion thereof, not be available for any reason.

By registering in the class you agree to follow privacy and confidentiality legislation, and to be respectful of the ORHS, the Instructors and your fellow classmates by not sharing, distributing or making available for viewing the recording to others in any way. Students may not record the session (and breakout room sessions), or the recordings of the sessions, using any medium or recording tool.

The school will take reasonable measures to ensure the secure handling and appropriate use of recordings. However, participants acknowledge that the ORHS is not responsible for any unauthorized use or distribution of these recordings beyond its control.

Indemnification and Liability

By participating in any courses, online or in person, at the Oxford Rug Hooking School you agree to indemnify and hold harmless the school, its staff, instructors, and affiliates from any claims, damages, or liabilities arising from your participation in the courses, including but not limited to, the use of course materials, interactions with other students, and any content created or shared during the course. The school is not responsible for any personal injury, loss, or damage resulting from your engagement in the online classes or from the use of any course-related materials. If you have any concerns regarding course materials or participation, please address them with the school prior to enrolling in or attending the course.